Payment Policy
Welcome to Rick Stationery Store! We strive to provide a smooth and secure shopping experience for all our customers. Please read our Payment Policy carefully to understand our terms and conditions regarding payments.
1. Accepted Payment Methods
At Rick Stationery Store, we accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- Online Payment Gateways: PayPal, Stripe.
- Bank Transfers: For customers who prefer direct bank transfers, please contact our customer service team for details.
- Cash on Delivery (COD): Available for select locations. Please check availability at checkout.
2. Currency
All transactions on our website are processed in USD (United States Dollar). If you are using a different currency, your bank or payment provider may apply additional charges for currency conversion.
3. Payment Security
Your payment security is our top priority. We use industry-standard encryption technology (SSL) to ensure that your personal and payment information is securely transmitted and protected.
- PCI-DSS Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure the security of your card data.
- Fraud Protection: Our payment system is integrated with advanced fraud detection tools to prevent unauthorized transactions.
4. Payment Confirmation
Upon successful payment, you will receive an order confirmation email containing your order details and payment receipt. Please make sure to provide a valid email address during checkout.
5. Payment Issues
If you encounter any issues during the payment process, please try the following steps:
- Verify your payment details (card number, expiration date, CVV).
- Ensure your internet connection is stable.
- Check with your bank to confirm that there are no restrictions on your card.
- Try using a different payment method.
If the issue persists, please contact our customer support at [email protected] for assistance.
6. Refunds & Cancellations
- Order Cancellations: You may cancel your order within 24 hours of placing it for a full refund. After 24 hours, cancellations may not be possible if your order has already been processed or shipped.
- Refunds: Refunds will be processed back to your original payment method within 7-10 business days, depending on your bank’s processing time.
For more information, please refer to our Return Policy.
7. Taxes & Duties
Please note that customers are responsible for any additional taxes, duties, or fees imposed by their local customs authorities. These charges are not included in the product price or shipping costs.
8. Contact Us
If you have any questions or concerns regarding our Payment Policy, feel free to reach out to our customer support team:
- Email: [email protected]
- Phone: +1 424 574 7532
- Working Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Thank you for choosing Rick Stationery Store! We appreciate your trust in us and look forward to serving you.